Dawaii - On Demand Healthcare App
In a world where every heartbeat counts, the healthcare industry struggles under the weight of fragmented care. Patients face long waits, doctors battle fatigue, and healthcare services remain in a limbo. To counter this problem and make healthcare less of a headache and more of comfort, our client based in Kuwait approached us. The goal was simple — help patients find the right doctors and help doctors assist patients. With this straightforward goal in mind, we set out to create the Dawaii app. , a platform that seamlessly connects patients with doctors, pharmacies, laboratories, dental clinics, and hospitals.
Client Requirements
The objective was to create a unified healthcare platform, connecting both patients and doctors without barriers. Additionally, provide patients information on pharmacies, laboratories, dental clinics, and hospitals.
For Patients:
- Enable easy and quick appointment booking without hassle.
- Provide access to pharmacies, laboratories, hospitals, and more from a single app.
- Enable real-time consultations via chat and video calls.
- Deliver appointment updates, prescriptions, and other notifications instantly.
- Create a bilingual, user-friendly interface supporting users from diverse backgrounds.
- Make payments and subscription management simple and secure.
For Doctors:
- Offer efficient schedule and availability management.
- Enable real-time chat and video consultations.
- Quick access to patient data for taking informed decisions.
- Synchronization of appointment statuses with patients.
- View and analyse data on earnings, sponsorship, and subscription.
- Deliver real-time updates and notifications.
- Support communication in Arabic and English.
Client Testimonial
Our client speaks about their journey of transforming healthcare access with Dawaii — the all-in-one online doctor consultation app. Listen out in their own words.
Features
Dawaii - On-Demand Healthcare Patients App Features.
For Patients:
Appointment Management:
Book, reschedule, and track doctor appointments within the app. Appointments are categorized into Upcoming and Completed for easy management.
Real-Time Communication:
Access secure and HIPAA-compliant chat and video/audio online doctor consultations.
Doctor Status Updates:
Patients can view real-time updates, images, and health-awareness videos shared by doctors. This enhances patient engagement and education.
Appointment Notifications:
Receive instant, reliable notifications. These notifications update patients about appointment bookings, reschedules, cancellations, and reminders to reduce missed consultations.
Applying Discount:
Patients benefit from applying discount coupons during payments to save on consultation fees and other medical services.
Integrated Healthcare Services:
Search from an extensive network of pharmacies, laboratories, dental clinics, and hospitals all within one healthcare app.
Prescription Management:
Patients can view prescriptions digitally. This facilitates easy medication orders.
Search by Symptom and Specialist:
Patients can filter their search to find doctors online by symptoms or doctor's specialty.
Health Records Access:
Maintain and view personal health records securely. This includes consultation history, test results, and prescriptions, fostering informed healthcare decisions.
User-Friendly Interface:
The app provides ease of navigation with bilingual support. With this capability, the Dawaii healthcare app caters to a broad patient demographic.
More Screens
Features
Dawaii - On-Demand Healthcare Doctors App Features.
For Doctors:
Appointment Management:
Doctors can manage consultation schedules with options to view, confirm, reschedule, or cancel appointments, all from Dawaii, the doctor appointment booking app.
Online Consultations:
Conduct secure real-time consultations via chat, audio, or video calls within the app. This enables remote patient care and follow-ups.
Earnings and Payments:
Receive transparent earnings directly from completed consultations with integrated payment gateways, ensuring fair compensation.
Doctor Status Upload:
Bartenders may view a complete history of all previous orders, making it simple to conduct refunds or returns as needed.
Availability Management:
Doctors can easily set and update their availability in real-time to manage patient bookings without conflicts.
Profile and Service Listing:
Maintain an up-to-date professional profile, list specialties, set consultation fees, and register clinics or hospitals to build credibility.
Patient Information Management:
Access detailed patient profiles, consultation history, and medical records to provide personalized care.
Notifications System:
Receive instant alerts for new bookings, cancellations, payments, and patient messages to stay informed and responsive.
Secure Documentation:
Issue digital prescriptions and manage consultation notes securely. This enhances documentation efficiency and ensures patient care continuity.
Analytics and Reporting:
Monitor practice performance through detailed reports on appointments, earnings, and patient feedback for continuous improvement.
More Screens
Features
Dawaii - On-Demand Healthcare Admin Panel Features.
Admin Panel:
- Centralized console to manage patients, doctors, pharmacies, hospitals, dental clinics, and labs.
- Manage modules like laboratories, medicines, pharmacies, coupons, and others.
- View earnings from appointments, sponsorships, and subscriptions.
- Get detailed analytics for data-driven decisions.
Services Panel (Pharmacy, Hospital, Dental Clinic, Laboratory)
- Customized dashboards to manage operations.
- Registration management with service profiles.
- Appointment and sponsorship subscription handling.
- Verification and network management for trusted providers.
- Reporting and analytics for performance and engagement monitoring.
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Project Approach & Results
Our team at Hyperlink Infosystem adopted Agile methodologies to bring Dawaii on-demand healthcare app from concept to a fully functional, patient‑ and doctor‑centric platform. It has proved phenomenal in doctor appointment booking efficiency, in supporting secure online doctor consultations, and providing a bilingual platform easing healthcare access for diverse users. The app's features improve healthcare service delivery, helping reduce operational complexity, and foster trusted, timely care for patients and doctors alike.
Challenges
Appointment Management:
Building a robust doctor appointment booking and tracking system. This whole system was to be integrated with secure payments and real-time synchronization.
Real-Time Data Handling:
Optimizing backend for instant updates and consistency during peak usage.
Doctor Availability & Communication:
Implementing conflict-free scheduling and reliable audio/video calls across platforms with varied network conditions.
Technology Stacks
We have used the latest technologies that can justify client requirements at the best to deliver bug-free solutions.





























